Tormach support impressive as ever

On 12th November my Tormach PCNC440 died. The spindle stopped spinning and there was a great deal of gloom in my workshop.

I submitted a support request on line to Tormach and Craig in their support team responded. We exchanged messages and ran through some tests. Conclusion was the BLDC drive had died. The gloom got worse.

I placed an order for a new drive with Tormach on 20th November. The new drive arrived via UPS this morning (26th November) and my beloved 440 is back up and running. Joy of joys.

14 days turnaround. Thank you Tormach. Service and support at its best.

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