IT issues in France – Google Backup and Sync + Port 25

As you might have guessed from the above we are in France and the weather is somewhat hot being in the late 30s centigrade.   It is too hot to sit outside so I am inside playing IT.

For the past three visits I have seen an issue with my desktop having long and erratic ping times and download speeds as tested with Okla speedtest.   I have had support visits from the service providers and still no joy.

I brought out my new XPS13 and discovered that if the resident desktop machine is not online everything is normal for all connected devices (25ms ping and 8Mbps download) (That is fast for rural France …).  If I boot the desktop everything goes very pear shaped.

Huge frustration to say the least with all sorts of things on the desktop being checked and services stopped etc to no avail.

I noticed last night that when ever I turned the desktop off, the shut down process was held pending Backup and Sync closing down.   A search today revealed that Google Backup and Sync is a connection killer.   While I wasn’t really aware I had every loaded it in the first place, I certainly know now that I have unloaded it.   Normal service resumed.  Magic.

The other issue that has arisen which I had forgotten about is that in France the use of Port 25 on POP connections is regarded as spam by France Telecom.  The XPS was not sending messages due to being set to  25 and it now is set to 587 outgoing (110 incoming).

So a useful hour (or two) spent inside from the heat has got me two ticks on the problems to be solved list.

Time for a Pimms and lemonade to celebrate.

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